sicboPrivacy Policy

This page describes what we collect when you use sicbo and how we keep that data protected. When you create an account, deposit via DANA or e-wallet, or engage with our football markets and live-dealer tables, we collect personal information necessary to verify your identity, process your payments, and comply with applicable law. We take data security seriously and use industry-standard encryption and access controls to safeguard your information.

We at sicbo do not sell your personal data to third parties for marketing purposes. We share data only with payment processors, identity-verification providers, and legal authorities where required by law. Our servers may sit outside your jurisdiction, but we apply the same data-protection standards regardless of server location. You have the right to request access to your data, correct inaccuracies, and understand how we use your information.

Our privacy practices apply to all sicbo services—account management, deposits and withdrawals, football engagement, live-dealer tables, slots, and esports markets. If you have questions about how we handle your data, contact our support team.

What Data We Collect on sicbo

We collect your personal information in several ways. When you create a sicbo account, we collect your full legal name, email address, phone number, and date of birth. During identity verification, we collect a photo ID (passport or national ID card) and proof of address (utility bill or bank statement). When you deposit, we collect payment details—your chosen method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual account) and transaction records.

We also collect engagement data: which markets you view on sicbo, which games you play, your betting history, and your account balance. We collect technical data: your IP address, browser type, device information, and access timestamps. This technical data helps us detect fraud, troubleshoot technical issues, and understand how users interact with our sicbo platform.

We do not collect sensitive data such as your password in plain text, your full payment-card numbers, or biometric information. We store passwords using industry-standard hashing, and we do not retain full payment-card details—payment processors handle that data directly.

Account data

Name, email, phone, date of birth, identity documents, address proof.

Payment data

Payment method, transaction history, deposit and withdrawal records.

Engagement data

Markets viewed, games played, betting history, account balance.

Technical data

IP address, browser type, device information, access timestamps.

How we use your data on sicbo

We use your personal data to operate our sicbo platform. We verify your identity to comply with anti-fraud and anti-money-laundering regulations. We process your payments through mobile banking, local payment, online payment, and bank virtual accounts using your payment data. We use your engagement data to settle markets, calculate your account balance, and provide customer support.

We use technical data to detect fraud, prevent unauthorized access, and troubleshoot technical problems. We may use your email and phone number to send account notifications (deposit confirmations, withdrawal status, market settlements) and to contact you if we detect suspicious activity on your sicbo account.

We do not use your data for marketing purposes without your explicit consent. We do not sell your data to third parties. We may share anonymized, aggregated data (e.g., "X thousand users engaged with Liga 1 markets in Jakarta") for business analytics, but this data cannot identify you.

Third-Party Data Processors and Our sicbo Policy

We work with third-party processors to operate our sicbo platform. Payment processors (e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking) handle your payment data directly. We do not store your full payment details; the payment processor retains that information according to their own privacy policies. Identity-verification providers receive your ID and address documents to confirm your identity; we do not retain copies of these documents longer than necessary.

Our hosting provider stores our servers and databases. Our servers may be located outside your jurisdiction (e.g., in Singapore or another Southeast Asian region). Regardless of server location, we apply the same data-protection standards and encryption practices. We have data-processing agreements with all third parties that require them to protect your data and use it only for the purposes we specify.

We may disclose your data to legal authorities if required by law (e.g., a court order, regulatory investigation, or anti-money-laundering compliance). We will notify you of such disclosure unless we are legally prohibited from doing so.

Cookies and Tracking on sicbo

We use cookies to operate our sicbo platform. Session cookies keep you logged in while you browse our site; these expire when you close your browser. Persistent cookies remember your preferences (language, theme) across visits. We use analytics cookies to understand how users interact with sicbo—which pages are visited, how long users stay, and which features are used most.

We do not use cookies to track you across other websites. Our cookies apply only to sicbo.bid. You can disable cookies in your browser settings, but some sicbo features may not work correctly if cookies are disabled.

We do not use third-party tracking pixels or beacons on our sicbo platform. We do not share cookie data with advertisers or marketing partners.

Your Rights Regarding Your Data on sicbo

You have the right to request access to your personal data held by sicbo. You can request a copy of your account information, transaction history, and engagement data by contacting our support team. We will provide this information within a reasonable timeframe.

You have the right to correct inaccurate data. If your name, email, or phone number is incorrect in your sicbo account, you can update it through your account settings or by contacting support. You have the right to request deletion of your data, subject to legal and regulatory requirements. We may retain some data (e.g., transaction records) for compliance purposes even after account closure.

You have the right to object to certain uses of your data. If you do not wish to receive account notifications via email, you can adjust your notification settings. If you believe we have misused your data, you have the right to lodge a complaint with the relevant data-protection authority in your jurisdiction.

Data Retention and Account Closure on sicbo

We retain your personal data for as long as your sicbo account is active. If you close your account, we retain transaction records and account history for compliance and dispute-resolution purposes (typically seven years). We delete other personal data (email preferences, technical logs) within a reasonable period after account closure, unless we are required by law to retain it.

If you request data deletion and we have no legal obligation to retain your data, we will delete it within a reasonable timeframe. Some data may remain in backup systems for a limited period; we will delete it from backups as part of our standard retention schedule.

Summary: Your Privacy on sicbo

We at sicbo collect personal data necessary to verify your identity, process your payments, and operate our platform. We protect your data using industry-standard encryption and access controls. We do not sell your data to third parties for marketing. We share data only with payment processors, identity-verification providers, and legal authorities where required by law. Your servers may be located outside your jurisdiction, but we apply consistent data-protection standards.

You have the right to access, correct, and request deletion of your data. You can adjust your notification preferences and object to certain uses of your data. If you have questions about our privacy practices or wish to exercise your rights, contact our sicbo support team. We are available in English and local languages during standard business hours.